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  • How do I get my tickets?

    By email.

  • When do I get my tickets?

    You will receive an email on the evening of the event, after 5pm, containing a link to the event.

  • I haven't had my ticket!

    Please please check your spam or promotions folder. If you’re sure you haven’t had it then contact us on our contact page

  • Where can I watch the show after it's finished?

    We’ll keep a recording of the event live for 72 hrs after it finishes. Just use the same link and password you received in your email.

  • Is this family friendly?

    Audience discretion is advised. This is a gig for an older family audience as we’re pretty sure that 3 year olds get enough puppetry.

  • How do I use my ticket?

    You will receive an email on the day of the show after 5pm containing a link to a live broadcast using the software The software is free and available on any tablet, computer or smartphone. Please download in advance of 7pm so you are ready to go and ensure you have the latest version.

  • Can I share my Join In or Supporter link?

    The Pop-up Palladium is not for profit, all proceeds will go to the artists. We only have limited capacity for the Join In and Supporter seat tickets so please don’t share your these linksg

  • My link is not working, what do I do?

    Please keep trying the link and password provided. If you are still having issues then please contact us on our contact page.

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